Return Material Authorization Form

The Sourcing Group, LLC. is confident that you will enjoy the products you purchase from us. However, if you are not completely happy with a product you buy, you have 7 days to return it in new condition. If you wish to return an item, please click the Return Material Authorization Form Link above. You will receive your shipping information and RMA number via email.

Unless the product is defective, you will be responsible for shipping costs to return your product, and will be charged a 20% item re-stocking fee. Additionally, the cost of shipping the product to you originally will not be refunded. Products to be returned must be new and unused. Custom or personalized products and office supply items may not be returned.

Credit: If your order was paid via credit card, we will issue a credit to your account. If paid by check, you may deduct this amount from your next payment.

How It Works: The instructions below are designed to speed the return of your product. Carefully follow each of the steps below, so Golden Pacific Systems, Inc. may provide you with a satisfactory return experience.

Return by Mail or Express Carriers

1. Click the Return Material Authorization Form Link above.
2. Fill out the form and submit.
3. A Client Services Team Member will email you a copy of your submission, including an RMA number and Return Shipping Address.
4. Repack your items securely with the original packaging if possible. Enclose a copy of the completed RMA form and keep a copy for your records.
5. Ship package via UPS, FedEx Ground or USPS to the Return Shipping Address. Record the tracking number of your shipment.
6. Returns sent C.O.D. will not be accepted